eTRADEIT Help Center
Simple answers for buying, selling, managing your account, and staying safe while trading locally.
What do you need help with?
Getting Started
Create your account
- Select Register or Sign In.
- Enter a working email address and create a secure password.
- Check your email and complete any verification requested.
- Open your account settings and confirm your general location.
Selling an Item
- Select Sell an Item.
- Choose the category that best matches your item.
- Add clear photographs taken in good lighting.
- Enter an honest title, price, condition, general location, and description.
- Review the information, then submit the listing.
Photograph tips
Use the actual item—not a stock photo. Place it against a plain background, show more than one angle, and include visible wear or damage. Never include mail, identification, house numbers, or other private information in a photo.
Write a useful description
State the brand, approximate size, condition, included parts, known problems, and whether the price is firm or negotiable. Honest details prevent wasted messages and build trust.
Sell an ItemManaging Your Listings
Edit a listing
Open My Listings, select the item, and choose the available edit option. Correct the information and save your changes.
Change an item's status
Keep the status accurate so buyers know whether the item is available, pending pickup, or sold. Do not leave unavailable items marked as available.
Remove or close a listing
When an item has sold or is no longer offered, mark it sold or remove it through your listing controls.
Open My ListingsBuying and Messaging
- Open the listing and read the full description.
- Use eTRADEIT messaging to ask a specific question or arrange a meeting.
- Confirm the price, condition, payment method, and meeting place.
- Inspect the item before paying.
Account Help
Forgot your password?
Use the Forgot Password link on the sign-in screen. Follow the instructions sent to your email. Check your spam or junk folder if the message does not arrive.
Change account information
Use Account Settings to update the information available for your account. Never share your password or verification code with another person.
Not receiving emails?
Confirm that your email address is correct, then check spam, junk, promotions, and blocked-sender folders. Add eTRADEIT to your safe-sender list.
Account SettingsSafety and Reporting
- Meet in a well-lit public place whenever possible.
- Do not disclose your exact home address in a public listing.
- Never send deposits, gift cards, verification codes, or money to an unknown person.
- Stop communicating if someone pressures you, changes the agreement, or asks to move to a suspicious payment method.
- Report suspicious listings, messages, or accounts.
Common Questions
Does eTRADEIT own or inspect listed items?
No. Items are listed by individual sellers or businesses. Buyers are responsible for inspecting an item and deciding whether to complete a transaction.
Does eTRADEIT process the payment?
Unless a listing clearly states otherwise, buyers and sellers arrange payment directly. Never assume a payment request is protected or guaranteed by eTRADEIT.
Why is my listing pending review?
Some listings may be reviewed before publication to protect the local community and enforce listing rules. Do not submit the same item repeatedly.
Can I list garage, yard, or estate sales?
Yes, when the appropriate sale category is available. Include the general area, dates, times, and a useful summary, but avoid publishing private information unnecessarily.
What may not be listed?
Illegal, dangerous, recalled, counterfeit, or otherwise prohibited items may not be listed. Review the Prohibited Items Policy before posting.
Still Need Help?
Send eTRADEIT a clear description of the problem. Include the listing title or page link when relevant, but never send your password, payment information, or verification codes.
Contact eTRADEIT SupportFor additional information, review our Terms of Use and Privacy Policy.